Wrangler Homes ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wranglerhomes.com, contact us by phone, email, or form submission, or engage with us in the course of a real estate transaction.
Plain English Summary: We collect information you give us to provide our home-buying service. We do not sell your personal data to advertisers. We share it only when necessary to complete your transaction or as required by law. You can ask us to delete your data at any time.
We collect information you voluntarily provide to us and information automatically generated when you use our website. The categories of personal information we may collect include:
| Category | Examples | Source |
|---|---|---|
| Contact Information | First & last name, email address, phone number | Forms, phone calls, emails |
| Property Information | Property address, type, condition, ownership status | Offer request forms, conversations |
| Transaction Data | Offer amounts, closing dates, financial terms | Transaction documents |
| Communications | Emails, call recordings (where permitted), texts | Direct correspondence |
| Device & Usage Data | IP address, browser type, pages visited, time on site | Automatic collection via cookies |
| Location Data | General geographic region (state/city level) | IP address, form submissions |
We do not knowingly collect sensitive personal information such as Social Security numbers, financial account credentials, or government-issued identification numbers unless strictly necessary for closing a transaction, and only with your explicit consent.
We use the information we collect for the following purposes:
- To evaluate your property and prepare a fair cash offer
- To communicate with you about your inquiry, offer, or transaction
- To complete real estate purchase and closing processes
- To respond to questions, requests, or customer service matters
- To improve our website, services, and user experience
- To analyze trends and usage patterns to enhance our operations
- To send service-related notifications and updates (not marketing without consent)
- To comply with legal obligations and protect against fraudulent activity
- To enforce our terms of service and contractual agreements
We will never sell your personal information to third-party advertisers or data brokers. Your data exists only to help us serve you, not to monetize you.
We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:
- Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., title companies, escrow services, closing attorneys, CRM platforms). All service providers are contractually bound to protect your data and may only use it for the specified purpose.
- Transaction Parties: Title companies, escrow officers, lenders, or legal counsel directly involved in completing your property transaction.
- Legal Requirements: When required by law, subpoena, court order, or governmental regulation, or when necessary to protect the rights, property, or safety of Wrangler Homes, our customers, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as a business asset. You will be notified via email and/or prominent notice on our website of any change in ownership.
- With Your Consent: For any other purpose where you have provided explicit, informed consent.
Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver relevant information. We use the following types of cookies:
- Strictly Necessary Cookies: Essential for the website to function. These cannot be disabled as they are required for basic operations like form submissions and navigation.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Data is aggregated and anonymized. You may opt out via your browser settings or tools like Google Analytics Opt-Out.
- Functional Cookies: Remember your preferences such as region or language to personalize your experience.
- Marketing Cookies: Used only with your consent. These may track your browsing to deliver more relevant advertisements on other platforms.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. We do not currently respond to "Do Not Track" browser signals, though we support your right to manage your cookie preferences directly.
We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect it:
- All data transmissions are encrypted using industry-standard SSL/TLS protocols (HTTPS)
- Access to personal data is restricted to authorized employees and contractors on a need-to-know basis
- Our databases are protected by firewalls, access controls, and regular security audits
- We maintain an incident response plan and will notify affected users of any data breach within 72 hours of discovery, as required by applicable law
- Employees handling personal data receive regular privacy and security training
While we employ industry-standard safeguards, no system is 100% impenetrable. We encourage you to use strong passwords and to notify us immediately at sales@wranglerhomes.com if you suspect any unauthorized access to your account or personal information.
Depending on your location, you may have the following rights regarding your personal information. We honor all valid requests regardless of your state of residence:
- Right to Access: Request a copy of the personal information we hold about you in a portable, readable format.
- Right to Correction: Request that we correct inaccurate or incomplete personal information.
- Right to Deletion: Request that we delete your personal information, subject to certain legal exceptions (e.g., contractual obligations, legal compliance).
- Right to Opt-Out: Opt out of any marketing communications at any time. Each email includes an unsubscribe link; you may also contact us directly.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
- Right to Data Portability: Receive your data in a structured, machine-readable format where technically feasible.
To exercise any of these rights, please contact us at sales@wranglerhomes.com or call 1 (877) 269-2267. We will respond to verified requests within 30 calendar days. In complex cases, we may extend this period by an additional 30 days with written notice.
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Our general retention schedules are:
| Data Type | Retention Period | Basis |
|---|---|---|
| Offer inquiry / lead data | 3 years from last contact | Business operations |
| Completed transaction records | 7 years from closing | Legal / tax compliance |
| Communications & correspondence | 5 years | Legal protection |
| Website analytics data | 26 months (anonymized) | Service improvement |
| Marketing consent records | Until opt-out + 3 years | Compliance |
After the applicable retention period, your data is securely deleted or anonymized so it can no longer be associated with you.
Our website may contain links to external websites, social media platforms, or third-party services that are not operated by Wrangler Homes. These include, but are not limited to, Facebook, Instagram, YouTube, and Google Maps.
We have no control over, and assume no responsibility for, the privacy practices or content of these third-party sites. We strongly encourage you to review the privacy policy of any website you visit. The inclusion of a link on our website does not constitute an endorsement of that site's privacy practices.
Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. Wrangler Homes' services are designed exclusively for adults engaged in real estate transactions.
If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our records. If you believe we may have collected information from or about a minor, please contact us immediately at sales@wranglerhomes.com.
Residents of certain states have additional privacy rights under applicable state law. We respect and honor these rights across all 50 states where we operate:
- California (CCPA/CPRA): California residents have the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell or share personal information as defined by the CCPA. To submit a California privacy request, contact us using the information in Section 12.
- Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA): Residents of these states have rights to access, correct, delete, and port their personal data, as well as opt out of targeted advertising and profiling. These rights can be exercised by contacting us directly.
- Texas, Florida, and Other States: We comply with all applicable state privacy laws as they are enacted. Where state law provides more protective rights than those described in this policy, the more protective standard applies.
- Nevada: Nevada residents may opt out of the sale of covered information. We do not sell personal information as defined under Nevada law.
To exercise state-specific rights, please submit a request to sales@wranglerhomes.com with your name, state of residence, and the specific right you wish to exercise. We will verify your identity before processing your request.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our homepage for 30 days following the update
- Send an email notification to users with active inquiries or transactions
Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically. If you disagree with any changes, please discontinue use of our services and contact us to request deletion of your personal data.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us. We are committed to responding to all privacy inquiries promptly and thoroughly.